Managed Support is a lot like preventative medicine. Our engineers are proactive and constantly manage systems to prevent problems before they occur. We take full responsibility for the health and monitoring of our Managed Support customers' computer networks. What's more, we become very familiar with their unique business processes and IT infrastructure, and implement custom solutions over time that work to boost operating efficiency and increase the business value of IT investments.
For those clients whose needs dictate regularly scheduled on-site support, guaranteed response times, or high volume on-call service, Hardwyre has developed a multi-tiered service agreement structure. The contracts are based on monthly service blocks with guaranteed response times. The larger the monthly service block, the deeper the reduction in the hourly rate versus the standard on-call rate. We call it guaranteed support at a solid price. Our customers call it peace of mind.
Hardwyre's Managed Support includes:
Softwyre provides complete software implementation, starting with analysis, design and development, quality assurance testing, deployment, support, upgrades and enhancements. Our core software design and development services include Web and mobile application development, high-end client-server application development, enterprise application development, re-engineering existing systems, and software systems maintenance and support.
"If you build it, they will come" may work for baseball fields in Iowa, but the same certainly doesn't hold true for Web sites. So now that you have this great Web site, how do you market it? Online marketing can come in a variety of forms, and the best marketing solution for one Web site may be very different from another. Softwyre offers a variety of Search Engine Marketing strategies and will recommend the best approach to achieve your particular goals.
Your brand is the impression formed at every point of contact with your prospects and clients. Everything that comes in contact with a customer—brochures, direct mail, web sites, advertisements, presentations, e-mails, signs, exhibits, sales people and more—creates perception of your company (good or bad) because of your brand. Softwyre can help you make a lasting, positive impression with customers through logo design and brand identity development.
Looking for a cost-effective way to touch your customers online? E-mail marketing is a great place to start. Softwyre can help you reach your customers efficiently and inexpensively by designing branded e-mail newsletters, creating goal-oriented e-mail marketing campaigns, and providing e-mail marketing tools to measure your ROI.
Databases have become so basic to the business environment that it’s next to hopeless to stay competitive without the assistance of some sort of database technology. Whether you want to keep records for a small business or run a large e-commerce Web site, developing the right database system can be a major challenge. Softwyre can help you with that.
Twitter. Facebook. LinkedIn. YouTube. Blogs. Forums. Wikis. Used appropriately—to achieve a measurable business goal—social marketing tools like these can do a lot of good for your business. Softwyre can help you develop strategies to build online communities through blogs, social networks, viral videos, custom widgets and more.
Softwyre has extensive experience in designing and deploying both local and wide area networks including: